JAMB has stated that candidates who wish to visit any of its offices nationwide for any of the JAMB services or enquiries may have to book an appointment first before coming. This is another innovation by JAMB to curb the current pandemic.
In view of this, JAMB has introduced the JAMB Appointment Booking Platform. The platform would protect candidates, members of staff of the Board, and other clients by ensuring that the number of clients to be attended to at the Board’s offices nationwide is not above the stipulated number as directed by the National Centre for Disease Control (NCDC).
The reasons to visit JAMB office can be any of the following;
1. Change of institutions/courses
2. Corrections of data including date of birth, local or state of origin, gender, etc
3. Upgrading of UTME to DE
4. JAMB regularisation
5. Uploading of O’level/A’level results to JAMB portal
6. Complaints on registrations and admissions
Having known the reason one can visit JAMB office, see how to book an appointment before going to the JAMB Office below;
How To Book Appointment with JAMB By Dialing *55019#
In this regard, the Board has structured the system in such a way that a candidate MUST secure an online appointment using the same SIM (Phone Number) used for UTME/DE registration by following the steps listed below:
i. A candidate can secure an online appointment, by dialing *55019# using the same SIM (Phone Number) that was used in registering for UTME/DE. This is different from the result checker and other services that are activated by sending SMS to 55019.
ii. From the Drop-down MENU, a candidate selects STATE where he/she intends to access the required service.
iii. Under STATE, the candidate has to pick a centre.
iv. After picking a centre, date and time would be allotted to the candidate by SMS.
v. A candidate is expected to be at the centre not earlier than five minutes of the allotted time and not later than the actual time allotted to him/her.
vi. Any candidate who is a minute late would be disqualified and he/she would have to secure afresh appointment.
vii. The timing will be strictly adhered to as it is the only means to ensure that candidates do not congregate around the premises of the Board.
viii. To complete the process at the centre on the scheduled time and date, a candidate MUST come with his/her SIM (Phone Number) placed in a functional phone and an ATM card in case he/she needs to pay for any service(s).
ix. If a candidate is required to make any payments at the centre, he/she must use an ATM card or go to the bank to make such payments.
x. The Board is discouraging the use of POS for obvious COVlD-19- related reasons. As such, only electronic payments can be made on the Board’s platform as cash payment is not allowed.
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